Leggo Poker Every Tool You Need To Win
Go Back   LeggoPoker > LeggoPoker > About LeggoPoker
Thread Tools Display Modes
  #1 (permalink)  
Old 11-30-2008, 11:48 AM
Associate
 
Join Date: Dec 2007
Posts: 25
Default Leggo needs to improve a few things........

Just a few points id like to make Leggo poker slightly better, posting this mainly because i enjoyed my time on the site and enjoyed the various videos.

My Subscription ran out like one month ago to my surprise, id had no emails saying my card details needed updating for another 6 /12months. I thought leggo could have a system in place that when someones card details and sub are coming to an end that they could email like 2 weeks in advance so the person involved can correct the situation before the sub runs out. I feel this is a part of the site which needs fixing so you dont lose members.

Ive waited for weeks before posting to see if anyone would email me or PM regarding sigining up again, and to be honest ive havent had any messages whatsoever. Ive been a member of various other training sites and currently a member of one and they all keep the members informed as to when the sub or card details need updating.

I might return as a full member in the future, but i do hope leggo doesnt end up thinking of us members as a number rather than paying customers who they should be doing all they can to keep hold on to every last one of us. Espcecially when theres so many training sites on the market now.

Good luck with site and i hope my comments are taken in the manner i intended, and not asa tilty rant at you's.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiSpurl this Post!Google Bookmark this Post!
Reply With Quote
  #2 (permalink)  
Old 11-30-2008, 06:25 PM
Probability's Avatar
grindin
 
Join Date: Jan 2008
Location: Northern California
Posts: 8,687
Blog Entries: 463
Send a message via AIM to Probability Send a message via MSN to Probability
Default Re: Leggo needs to improve a few things........

Hi Jack,

We are working on a notification system right now. I assure you we care about every subscriber as an individual and are working hard to improve Leggo in every way. There are a lot of great projects we are working on that will increase the value you get from Leggo. I sincerely hope you decide to come back in the future.
__________________
http://vip.leggopoker.com/
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiSpurl this Post!Google Bookmark this Post!
Reply With Quote
  #3 (permalink)  
Old 12-01-2008, 02:16 PM
Associate
 
Join Date: Dec 2007
Posts: 25
Default Re: Leggo needs to improve a few things........

TY Probability for your reply and also your PM, much appreciated. You have a given a fair response of what you guys intend to do so i will indeed return, as i said i like the site so the least i can do is give you guys another go.

I stated my opinion and you responded, respect to you sir.

GL
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiSpurl this Post!Google Bookmark this Post!
Reply With Quote
  #4 (permalink)  
Old 12-01-2008, 02:26 PM
Tickner's Avatar
To The Top
 
Join Date: Nov 2007
Location: Eastern Canada
Posts: 1,395
Blog Entries: 10
Send a message via AIM to Tickner Send a message via MSN to Tickner Send a message via Skype™ to Tickner
Default Re: Leggo needs to improve a few things........

Jakkace, thanks for the input. We always appreciate it when members come up with ideas and we always use them to help us improve! Hope to see you stick around.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiSpurl this Post!Google Bookmark this Post!
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes